Technical support

A technical assistance ready for you

In order to fully enjoy your video solutions, Pryntec offers several tools for its customers…

Support technique Pryntec

Customer portal

The latter is useful to:

Make an online request for an after-sales service intervention and follow its progress in real time
Request a return merchandise authorization (RMA)
Activate licenses
Access to Owncloud

Access the customer portal

Hotline support

Available from Monday to Friday from 9 am to 12pm, and from 2pm to 5pm.
Provides level 1 answers to technical questions or redirects you to a specialized contact